The supplier (seller) is PONAP, spol. s.r.o., company address, Tr. 1. Maje 504/7, Breclav
VAT CZ 277 46 992.
Workshop contact addresses:
- Surgical simulators – Breclav, Tr. 1 Maje 504/7
Usually we have goods in stock and we ship within 3 business days. In case the product is not in stock, we contact the customer and inform them about time of delivery.
Cancelation by the customer
Customer may cancel their online order without any reason:
- By phone: +420 725 424 181
- By email: firstname.lastname@example.org
- By fax: 00420 519 325 333
Orders may be canceled until the time of their shipment.
Cancelation by the seller
We reserve the right to cancel an order or its part in the following cases:
- Item is no longer being produced.
- Price of the item has changed significantly.
- When customer has chosen to pay via proforma invoice, hasn’t paid and doesn’t communicate.
In these cases we will contact you by phone or by email to discuss possible substitution for similar item or just to inform you about cancelation of this product from your order.